Terms of Service
Introduction
Welcome to Carrot ("we", "our", "us"). By accessing or using our mobile application (the "App"), you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.
Eligibility
Age Requirements
You must be at least 13 years old to use the App. If you are under 13, you may use the App only with the involvement and consent of a parent or guardian.
Parental Consent
For users under 13, parental consent is required. By using the App, parents give consent to the collection and use of their child's information. Parents can only connect children for whom they have parental rights and must supervise and manage their child's use of the App.
Account Creation and Management
Account Information
To use the App, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account details.
Parental Controls
Parents can create and manage their child's account, set habits, quests, and rewards, and monitor progress through their parental account.
Account Security
You are responsible for all activities that occur under your account. Notify us immediately of any unauthorized use.
User Conduct
Acceptable Use
You agree to use the App in a manner that is lawful and respectful to others. Prohibited activities include:
- Harassment, abuse, or harm to other users.
- Submission of offensive or inappropriate content.
- Engagement in illegal activities.
Content Submission
You may submit content related to habits, quests, and rewards. You agree not to submit content that is offensive, harmful, or violates any laws.
Liability for Illegal Use
You acknowledge that you are solely responsible for any illegal activities or misuse of the App. We are not liable for any damages or consequences arising from illegal use or activities conducted through the App. Users must comply with all applicable laws and regulations when using the App.
Provision of Information to Authorities
In case of a violation of the law, we may provide your information to regulatory authorities as required.
Privacy Policy
Data Collection
We collect personal information from parents and children to provide and improve our services. This includes names, email addresses, age, gender, and usage data. We also collect content created by users and data on how other users interact with that content.
Data Usage
We use any data provided by users to personalize the user experience, communicate with users, and enhance the App's functionality. This data helps us improve our services and deliver a better user experience.
Data Utilization
We may use any data provided by users, including but not limited to habits, quests, rewards, age, gender, and user-generated content, to improve our services, personalize content, and analyze user interactions. This includes analyzing how other users interact with your content to enhance overall engagement and functionality. We may also use data to ensure no child is in danger, identifying potential risks and taking necessary actions to protect user safety.
Children's Privacy
We comply with COPPA and similar regulations to protect children's privacy. We do not collect more information than necessary and take measures to secure it.
Parental Consent
Parents give consent to collect and use their child's information by using the App. Parents must ensure they have the parental rights to connect their child’s account.
Data Sharing
We do not share personal information with third parties except for essential service providers who are contractually obligated to protect your data.
Purchases and Payments
In-App Purchases
The App may offer in-app purchases. All purchases are final and non-refundable unless required by law.
Subscription Services
If the App offers subscription services, the terms of subscription, including renewal and cancellation policies, will be clearly stated.
Disclaimers and Limitation of Liability
Service Availability
We strive to keep the App available at all times but do not guarantee uninterrupted access. We are not liable for any interruptions or errors.
Liability Limitations
We are not liable for any indirect, incidental, or consequential damages arising from your use of the App.
Termination
Termination Rights
We reserve the right to terminate or suspend your account for violations of these Terms.
User Termination
You may terminate your account at any time by contacting us. Upon termination, your data will be handled as described in our Privacy Policy.
Dispute Resolution
Governing Law
These Terms are governed by the laws of the State of California, USA.
Arbitration Clause
Any disputes arising from these Terms will be resolved through binding arbitration, not in court.
Class Action Waiver
You agree to resolve disputes on an individual basis, waiving the right to participate in class action lawsuits.
Modifications to the Terms
Right to Modify
We may modify these Terms at any time. We will notify you of any changes by posting the new Terms on the App.
Acceptance of Changes
By continuing to use the App after changes are made, you accept the revised Terms.
Contact Information
If you have any questions about these Terms, please contact us at main@questy.studio.
Accessibility
Language and Format
These Terms are provided in an easily understandable format. If the Terms are not provided in your native language, you are responsible for translating them to ensure you understand and agree to the Terms. If you need assistance, please contact us for support.
Compliance with COPPA and Similar Regulations
Parental Consent
By using the App, parents provide consent for the collection and use of their child's personal information. Parents must ensure they have the legal rights to connect their child's account and manage their information.
Data Collection and Use
We collect the following types of personal information from children:
- **Name**: To personalize the user experience.
- **Email Address**: For account verification and parental communication.
- **Age and Gender**: To tailor content, provide relevant rewards, and improve the overall user experience.
- **Usage Data**: To improve our services and provide a better user experience.
- **User-Generated Content**: Including habits, quests, rewards, and interactions with other users’ content.
We use this information to:
- Provide and improve our services.
- Communicate with parents regarding their child's use of the App.
- Ensure the security of our services.
- Ensure no child is in danger by identifying potential risks and taking necessary actions to protect user safety.
We do not share your child’s personal information with third parties.
Parental Rights
As a parent, you have the right to:
- **Review**: Request a copy of the personal information we have collected from your child.
- **Delete**: Request the deletion of your child’s personal information.
- **Withdraw Consent**: Withdraw your consent for further collection or use of your child’s personal information.
To exercise any of these rights, please contact us at main@questy.studio. We will respond to your request within 30 days.
By using our App, you agree to these Terms of Service. If you do not agree, please do not use the App. Thank you for being part of the Carrot community!